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TRAINING
Say WHAT?
Ways to Improve
Communicating
By Nancy O’Connor
ommunicating well is one of the most common errors of modern life
and no doubt historically too. To speak and tell something to another
person is critical to good relationships. To listen, hear and understand
the message is a necessary part of good communication. Often what
Cis heard was not the intention of the messenger. Thus, we have apples
and oranges, instead of apples and apples.
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