Page 19 - PA_Enterprise_January-2023
P. 19
PAE
quickly understand what you need from them. anyway and tell the sender that they’ve
contacted you by mistake. This means they
10. Enter the recipient’s email address last can quickly contact the correct person instead.
Enter the recipient’s email address after Aim to respond within 24 hours of receiving
you’ve finished writing and checking the email. an email. If sending a detailed reply requires
This gives you the certainty that everything more time, send a response within 24 hours to
in the email is correct before you send it. tell the sender that you’ve received their email
Doing this also stops you from sending it and intend to send them a more detailed
before you’ve finished writing it. Some email response later.
programs have a delay before actually
sending an email, so you can undo it, but it’s 13. Remember that others may see your
better to get it right the first time. email
Emails always leave a trail. There’s also
11. Proofread your emails always the possibility that your recipient
Always proofread your emails to make sure forwards your email or shows it to other
your spelling, grammar and formatting are people. Keep this in mind when you’re
correct before you send them. Small errors writing emails and stick to positive, polite
can have an impact on the impression you and professional language and comments. A
make, so getting this right is really important. good tip is to assume that people other than
When checking the content of your email, the recipient can see your email, so write
make sure you’ve selected the correct accordingly.
recipient and check any attachments too. If
you’re sending attachments, check that you’ve 14. Use your ‘out of office’
definitely attached them before you send the When you’re away from work, make sure you
email and make sure that you’ve attached the use the ‘out of office’ function. Always set up
correct files as well. an informative ‘out of office’ reply that explains
when you’re back in the office and able to
12. Reply to your emails respond to emails. Also, include information
It shows good manners to always reply to about who the sender can contact whilst
your emails. Even if you receive an email sent you’re gone if their query is urgent.
to you in error, it’s good etiquette to respond uk.indeed.com
January 2023 19
