Page 14 - AdminAdvantage__September_October_2021

TRAINING
I was disappointed. For you see, these are
my trouble spots. I struggle with keeping it
together with my word choice and tone of voice
in frustrating situations - especially with my
loved ones.
Over the years, I have gotten better at using the
appropriate word choice and tone of voice in
frustrating situations. Unfortunately, based on the
conversation with my boyfriend, I realized I had a
relapse and my trouble spots had resurfaced.
Instead of beating myself up, I thanked him for
being honest with me. I apologized to him with a
hug and kiss. Then I acknowledged the incident
as an opportunity for growth.
I made a mental note to myself to be mindful of
how my frustrations influence my word choice
and tone of voice. I made a promise to myself to
practice effective communication no matter how
frustrated I may feel.
How about you?
Have you recently said the wrong thing to
someone you love?
Have you allowed your tone of voice to ruin
your conversations?
These are frustrating times which call for the
effective use of our communication skills. We
must be conscious of the words we speak and
the tone in which we speak them. We can use
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our word choice and tone of voice to ask for
help; resolve domestic issues without violence;
lovingly raise our children without abusing them;
and speak power and positivity into our lives and
the lives of others.
The next time you find yourself frustrated in a
conversation with someone, I ask you to do as I
will do, become mindful of your word choice and
tone of voice.
This will help you to have a healthy, respectful,
and results-oriented conversation in which you
will not regret.
Cassandra “D.I.V.A. of Dialog™” Lee
is a champion for the education and
empowerment of professional audiences
worldwide. As a self-development expert,
inspirational speaker, corporate trainer,
published author, and career coach,
she uses “Divine Inspiration Vocally
Applied™” to provide strategies and
solutions for personal growth and career
success. Whether in her live seminars,
workshops, keynote speeches, training
sessions, coaching sessions, published
articles, or virtual trainings, she is
committed to providing you with down-
to-earth practical solutions you can use
for personal and professional success.
To book her to present at your upcoming
live or virtual event, visit http://www.
divaofdialog.com/invite.