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AI is being used to make hiring decisions Amazon to start her own recruiting firm called
AI-assisted hiring is nothing new. Topknack, said she used ChatGPT to do
things such as finding job candidates and
For years, companies have used AI tools to creating interview questions, which she said
screen résumés and cover letters, interview saved her at least 10 hours a week. “With
job candidates, and even analyze the speech those hours back, I can reach more
and facial expressions of applicants to get candidates, network, and even conduct more
a read on their personalities — processes business development to get more clients,
that experts say might not be fair when which leads to making more money,” Cheng
making hiring decisions. But some human- previously told Insider.
resources professionals say that generative-
AI tools have helped them do their jobs
better. Jasmine Cheng, a recruiter who left
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