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Since OpenAI launched ChatGPT, its conversational AI chatbot,
many have used it to lose weight, plan vacations, and even land
dates. Now, some companies are embracing AI – though not
without precaution – as business leaders begin to wake up to
the technology’s impressive capabilities.
In a 2023 IBM study surveying 3000 year, Fishbowl, a workplace-discussion app,
executives on generative AI, 75% of surveyed more than 11,700 workers, including
respondents said it would give their those from companies such as Amazon, Google,
businesses a competitive edge and 43% Meta, and Twitter, to gauge whether they used
are using AI to make strategic business AI at work. Out of the 43% of respondents who
decisions. But not all workers are ready said they used AI to accomplish their work tasks,
to use AI. In the IBM study, 57% of the 68% of them said they hadn’t told their bosses
executives said they had reservations about they were using them.
data security, while 48% said they were also
concerned about bias. Nevertheless, workers Companies are looking for ChatGPT
and companies are starting to deploy AI for expertise in their workers
business purposes in myriad ways. Companies across various industries –
including healthcare, education, and insurance
Workers are using ChatGPT to help do – are looking to hire workers with experience
their jobs using AI.
Workers across industries – from education
to law – are using AI technology such as As of June, more than a dozen of companies
ChatGPT to automate their workflows to save were hiring workers on sites such as Indeed
time and boost productivity. and LinkedIn with ChatGPT expertise listed
in their job postings, paying as much as
Nick Patrick, the owner of the music-production $800,000 a year for the skill. Executives
company Primal Sounds Productions, told at these companies told Insider that job
Insider he used ChatGPT to fine-tune legal candidates with knowledge of AI might be
contracts for clients. Shannon Ahern, a high- more productive, creative, and open to change
school math and science teacher, said she than those without AI expertise.
used the AI chatbot to generate quiz questions
and lesson plans.Others have used the chatbot The move to hire AI-savvy workers seems to
to write listings for luxury real estate, assist in be gaining traction. In a recent survey from the
recruiting efforts, draft social-media posts, and job site Resume Builder of business leaders
develop code. who were hiring, 91% of respondents said
they wanted to bring on workers who knew
In fact, many workers are even secretly using how to use OpenAI’s chatbot to save time and
AI to help do their jobs. At the beginning of the
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