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PAE
Recognising a scam should do. If you haven’t been scammed but
It might be a scam if: you’ve seen something you think is a scam,
you should report it.
it seems too good to be true – for example,
a holiday that’s much cheaper than you’d If you think someone is calling to trick you into
expect giving them money or your personal details,
hang up and call 159. This is a secure service
someone you don’t know contacts you that connects you directly with your bank. See
unexpectedly page 18 for more details of 159.
you suspect you’re not dealing with a real Calls to 159 are usually charged at the
company – for example, if there’s no postal national rate - it depends on your provider.
address
Protecting yourself online
you’ve been asked to transfer money quickly
There are things you can do to protect yourself
you’ve been asked to pay in an unusual from being scammed online.
way – for example, by iTunes vouchers or
through a transfer service like MoneyGram Check the signs of fake online shops
or Western Union You can search for a company’s details
on GOV.UK. This will tell you if they’re a
you’ve been asked to give away personal registered company or not.
information like passwords or PINs
If you’re buying something on a site you
you haven’t had written confirmation of haven’t used before, spend a few minutes
what’s been agreed checking it – start by finding its terms and
conditions. The company’s address should
If you think you’ve paid too much for have a street name, not just a post office box.
something
Paying more for something than you think Check to see what people have said about
it’s worth isn’t the same as being scammed. the company. It’s worth looking for reviews on
Usually, a scam will involve theft or fraud. You different websites – don’t rely on reviews the
have other rights if you think you’ve overpaid. company has put on its own website.
If you think you’ve spotted a scam Also, don’t rely on seeing a padlock in the
If you’ve given away money or information address bar of your browser - this doesn’t
because of a scam, there are things you
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