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WORKSMART
proactively get into the good books of bosses solicit feedback by saying “Do you get a sense of
and take the lead in projects; others want what I am trying to say?”
to fulfill their need for security and so just This is akin to two individuals of different
diligently work on what they have to deliver personalities or speaking two different languages.
and remain low profile. When that happens, miscommunication takes
place and conflicts can occur.
Some staff may place family as top priority, but
their managers value career more importantly 6. Psychological Transference
and frown upon them leaving work on time or As human beings, we unconsciously project
taking time off for kids. our judgments on others. In our childhood and
teenage years, we must have placed judgments
5. Differing “Mode of Operation” and have unresolved negative emotions
According to Neuro-Linguistic Programming towards some figures in our lives. When we
(NLP), people receive and process information grow up, we carry all these with us to our
and events differently in their brains and thus relationships and workplace.
“operate” differently. Some of us communicate
visually and say “I hope you can see my point”, Therefore, when a colleague says something
while others communicate kinesthetically and or behaves in a way that reminds us of that
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