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WORKSMART
How many times have you encountered difficult that our beliefs and values differ from one
colleagues whom you just couldn’t see eye to eye another. Yet because beliefs and values are
with? How often have you gotten into unhappy what we hold dearly to in our hearts, it gets very
disagreements with peers, subordinates or even disturbing when our colleagues’ speech and
your bosses? How many times have you left a behaviours are not in line with our beliefs. Thus
job because of interpersonal conflicts and office conflicts occur.
politics that left you sick and tired?
2. Differing Expectations & Blueprint
If you are a human resource manager, a Because we have different beliefs and values,
department head, a team leader or in any we also expect things to be done differently. In
leadership position within your organisation; our minds, we have “blueprints” of how various
chances are you must have spent or are still things should be handled and managed. Should
spending a significant percentage of your time we perceive that a colleague speaks and behaves
resolving people issues within your team. in a manner not congruent with our “blueprints”,
Interpersonal conflicts and office politics must we start to place judgments on him. When we
have resulted in employee dissatisfaction and judge and stereotype a person, it is just so easy
lower productivity at work. to find fault with him, isn’t it?
Wouldn’t it be great if interpersonal conflicts and 3. Differing Objectives & Interests
people issues are reduced to the minimum, every Almost everyone is in a job for the core reason of
team member works happily and supportively, earning money. However, we get into the same
and there is greater work satisfaction and job with different objectives and interests. Some
enhanced productivity? Is that possible? YES! people want to carve out a career and thus go
CERTAINLY! But how? the extra mile, while others just want to make a
living and only do what is required.
Let’s first take a look at what causes interpersonal
conflicts at work. Below are seven secrets behind Some people focus on the collective interests of
interpersonal conflicts and office politics: their team, but others hold on very strongly to
their personal interests.
1. Differing Beliefs & Values
Who we are today is shaped by our past 4. Differing Needs & Priorities
experiences that shaped our beliefs and values. People arrive at the same organisation with
With everyone growing up under different different needs. Some of us are looking to
environments and experiences, it is only natural fulfill our need for significance and thus
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