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CAREER
Be proactive: provide solutions to improve processes
and effectiveness.
When their projects swamp you, ask for priorities. Tell
them you can do their requests, but with limited time,
you need their priorities.
Ask questions to understand requests; playback what
you grasped.
Clarify team member’s role and responsibilities.
Micromanagers want to meet your direct reports
alone; be present when they meet your staff.
Understand your results will never satisfy them; they
want their way.
Focus on what you control. Ensure you have a solid red
line you will not allow them to cross-ever.
Form alliances with like-minded colleagues.
When micromanagers get what they want, they might
trust you. Still, some people never change.
Not everyone will work with micromanagers. Don’t
stay, grumble, and accept “this is the only way.” Find
a channel to present the toxic situation. That’s what
workers in Canada’s Governor General’s office did and
succeeded.
What about the bully bosses? Don’t accept abuse. Seek
help; but don’t allow them to cross your red line.
RESPONDING IN A TOXIC WORKPLACE:
A CASE STUDY
17
JULY - AUGUST 2021 17