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Author Topic: Staff Predicament  (Read 1146 times)
debbiet
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« on: April 13, 2007, 03:01:03 pm »

Hi

I'm looking for some advice with regard to a small problem that could turn out to be nothing, or alternatively could be a major problem.

I work as PA/Office Manager heading up a small admin team of 4 staff, one of whom is experiencing some personal problems and has mentioned that she may move out of the area as she doesn't really have any friends or family around.

I personally don't want this to happen as she is very good at her job and from past experience I know how hard it is to find reliable hard-working staff.  Another , maybe slightly selfish reason for wanting her to stay is because if she leaves I'll be the one who ends up picking up her work until we find a replacement.

This has left me with two dilemmas.

The first is should I get involved and try to convince her to stay and help her as much as I can, or should I just let her sort herself out.

The second is should I tell bossie about the situation or should I wait and see what happens - it may turn out that she doesn't leave after all and if this is case I don't want to trouble him.  However, if she does decide it's best for her to leave I don't want bossie getting all mad because he wasn't kept informed.

Any advice you can give would be most appreciated.

Debbie

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gee4
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« Reply #1 on: April 13, 2007, 03:24:10 pm »

I would address this with her initially - see if there is something you could do.  If she was in agreement, you could then inform you boss just out of courtesy.  Tell him you are trying to sort it but are giving him a heads up to the situation.  You can then update him on a regular basis.  If you do nothing you have lost a good member of staff and boss might ask why you didn't step in and aid the situation.  You could be the one that ends up with egg on your face.

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spitfire78
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« Reply #2 on: April 13, 2007, 05:27:03 pm »

Since she has mentioned it to you, she has opened the door.  You could certainly have a discussion with her along the lines of ... I'm not trying to interfere but if there is anything I can do to help you with your situation, I would be only too happy to help.  You could also mention that you feel she is an excellent worker, and you would hate to lose her.  However, if she feels it is best to leave, you would be glad to provide her with a good reference.

As for the boss, I would definitely give him a heads-up on it.  My manager and I were just discussing this the other day.  She wants me to pass on anything that I learn first-hand to her (not he said/she said type of gossip but important first-hand information).  She said that she may not use all of it and may not act on it but it is vital to her to have a sense of what is going on around her and in that case I can be her eyes and ears.  She does this with her boss as well.  In my department, they prefer to have little hints that something is happening rather than being blind-sided in a big way later on.

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ozbound
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« Reply #3 on: April 13, 2007, 06:56:04 pm »

I agree with the others - in addition, just knowing that she has you to lean on a bit and that she is valued as an employee might make her consider staying around!

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debbiet
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« Reply #4 on: April 25, 2007, 05:15:32 pm »

Thanks for your advice, since my original post things have moved on and I thought I would update you all.

I did inform my boss of the situation.  Although he was a little shocked he said that he was glad I had tld him and to keep him informed of any developments.  He also mentioned that one of the houses he owns was available for rent if she was interested.  As it turns out she has found a flat closer to the office and is looking to move in the next week.

Also, it was our salary reviews last week and I'm pleased to say that she was rewarded for her work, which has helped out considerably.

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