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Author Topic: help me create a tracking/tickler system  (Read 22188 times)
dettu
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« on: October 11, 2006, 09:33:24 pm »

My new exec has asked me to create some kind of tool and I'm not sure what to use or where to start. She needs to track action items other people promise to her--reports they will do by the end of March, projects they will finish by the fourth quarter of 2007, that kind of thing, and have it automatically remind her to check with the party to be sure it's been done and she has the results. I use Outlook for this myself, but she wants something outside of Outlook.

Having me remind her face to face as these things come up is NOT the way I want to handle this! The more self-sufficient she is, the happier I will be.

What would you all suggest?

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gee4
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« Reply #1 on: October 12, 2006, 09:02:31 am »

Not sure if she wants something electronic but (and Jess will love this).....my 2 bosses use a brought forward system....which I have not used since my early days, if at all.  You could  also set something up on excel, but you/she would have to open that spreadsheet and check it every day.  You could set conditional formatting on the spreadsheet so that once you hit your target reminder date, it will flag red for example.

Can't think of anything better than Outlook or Tasks - am sure others will comment accordingly.  Remember you can set tasks for others.

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JessW
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« Reply #2 on: October 12, 2006, 09:49:32 am »

How about  mobile phone?  If she has one (and will allow) the calendars commonly in use allow for reminders!.

Love the brought forward system, but it never really worked for my previous bosses as they were so disorganised that I was the one who had to remember and nag and nag....

Jess (don't ask about my own personal filing / reminders as I am so disorganised at the moment!)

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gee4
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« Reply #3 on: October 12, 2006, 10:28:06 am »

Having worked in IT where everything is project managed I am not used to the changes - still getting used to them.

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dettu
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« Reply #4 on: October 12, 2006, 09:44:10 pm »

Oh my gosh, no, she is not organized enough to use a brought forward system.

She HAS a BlackBerry and it can remind her of things. But doesn't use it.

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donnap99
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« Reply #5 on: October 16, 2006, 03:35:48 pm »

What is a brought forward system?

DonnaP99

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gee4
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« Reply #6 on: October 16, 2006, 04:41:03 pm »

Filebox numbered 1 to 31.  Used to file or chase something at a later date.  I use it for travel docs and invites to lunches etc.  It means even though my bosses might task themselves to do something, the paperwork is not actually filed away until the meeting or event or task comes round.  Also use it for letters/complaints - I would cc the details to the relevant dept but would chase it up after 7-10 days to get a status report for my boss.  Been a long time since I've used it but it works ok.  Usually the first thing I do each morning while logging in.

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donnap99
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« Reply #7 on: October 16, 2006, 05:25:02 pm »

Ah! I didn't know that had a name!

DonnaP99

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Jackie G
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« Reply #8 on: October 17, 2006, 01:30:33 pm »

If she can't use basic mechanical reminder systems and won't use the more sophisticated electronic systems, I suggest she won't do it at all.

Jackie, Peer Moderator
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bluefire21
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« Reply #9 on: October 17, 2006, 02:22:34 pm »

I hate to say this, but it sounds like she wants YOU to be her tickler system.


Ellen in TX

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dettu
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« Reply #10 on: October 17, 2006, 05:19:23 pm »

You're darned right about that, Ellen. That's why I'm online shopping for a fairy godmother right now.

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JessW
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« Reply #11 on: October 17, 2006, 05:20:34 pm »

I say, old bean! Do stop calling me a fairy!

(teehee) Jess

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itsme_calista
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« Reply #12 on: October 26, 2006, 12:03:26 am »

We use a tickler/brought forward system here but we call it the Dolly Trolley or DT.  I file the relevant paperwork that comes through and the trolley has a 3month roll, my boss checks it daily and deals with it accordingly.  It lives by his desk so it's easy for him to do.  He will file stuff himself but the majority of that job falls to me.

I do add deadlines to my outlook so I can remind him but he's very good usually

Cali x

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raindance
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« Reply #13 on: October 26, 2006, 12:28:28 pm »

I have installed a set of files, numbered 1 to 31, in filing cabinet drawer in my boss's office for just this purpose.  I also use my Outlook calendar for my own reminders and reminders-to-remind-boss.

Best wishes,

Raindance

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txcpscap
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« Reply #14 on: October 26, 2006, 06:57:09 pm »

Hi, dettu!  I'm usually just a lurker on the forums, but I thought I might have an idea that could help you.  

Google has a free calendar (can be shared/accessed from any computer) that can also be set up to send reminders and notifications to your mobile phone.  Either of you could enter reminders into the calendar.  (I'm not very familiar with Outlook, and I'm assuming it doesn't have this feature.)

A link describing this application is below.
http://www.google.com/intl/en/googlecalendar/overview.html

Regards,
txcpscap

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