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bethalize
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« Reply #15 on: December 10, 2002, 03:04:19 pm » |
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Perhaps it's an initiative that should come from the secretaries  Bethalize Peer Moderator |
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debsjohnson
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Posts: 20
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« Reply #16 on: December 11, 2002, 12:24:52 am » |
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Our company empoyed a new, slightly older person to help with admin, with very limited experience of PCs 6 months ago, and she has turned out to be a star ( I know this is not always the case and it can be a gamble).
Just about everything I have learnt myself MS-wise has been through word of mouth, and asking someone if unsure. I am very lucky as my boss is a gadget freak and loves sharing his knowledge! Last month I borrowed some training CDs from work, and these helped me.
If only more people with less experience were given a chance and they too will then later on remember the first ime they weren't sure which buton to press to turn the machine off!
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nifty50
Newbie
Posts: 11
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« Reply #17 on: December 11, 2002, 03:57:05 pm » |
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Another aspect of office technology is when software features are used infrequently, as in my work environment. It can be months before a certain thing needs to be done but when the need arises, it's almost always a time crunch. That's when I usually when I have to hurry and assist or walk someone through something, like mail merge or spreadsheet formulas, charting, etc. So if it's a technique that isn't used every day and there's familiarity, it can be scary to the user I guess.
Just another "two cents" worth.
--Nancy
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