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Author Topic: week of sept 27-computer security...  (Read 5766 times)
andream
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« on: September 30, 2004, 12:21:24 pm »

When the news talks about the newest virus to shut down the WWW are you the one who finds the fixes and advises the rest of the team on what action is to be taken?

What's your experience with Virus protection and spam control in your office environment? Are you a participant in choosing what will work the best for your team or does IT handle everything for you ?

Do tell...
Andrea

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raindance
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« Reply #1 on: September 30, 2004, 01:19:02 pm »

We have an employee in my organisation who takes care of IT matters and liaises with our computer service company.  They update our security regularly, and conduct health checks every month.

We have recently installed a Mail Marshall on our network, which is very efficient.  

Raindance

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potofgold
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« Reply #2 on: September 30, 2004, 01:23:08 pm »

In my previous company (medium-sized with about 400 staff but only about 10 in IT) I was often finding out about these before the IT team and was telling them about it - the AV software was regularly updated so it wasn't often that anything really went wrong.

Current company has over 50,000 employees so we get no input and no say on anything IT wise (can ask for specific types of programs if we can justify them) and generally when I get notified of infected files I don't have access to any of the functions necessary to deal with them (even tho I run the same AV software at home and know it backwards).

Same story with spam control - we have MailSweeper and IT control it.  If you complain about spam getting thru they just say "oh well, we deal with hundreds of stopped emails every day so a few will slip thru" and that's about it.

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gee4
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« Reply #3 on: September 30, 2004, 02:05:41 pm »

I work for a large global company where everything is carried out by dedicated IT support staff at a local, european or global level.  

I had recent problems with pop-ups and was able to get help at a local level via the helpdesk.

We are also given regular email updates to inform us that upgrades are being rolled out and therefore more times than not, there is nothing to action.

G

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spitfire78
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« Reply #4 on: September 30, 2004, 03:50:03 pm »

We seem to have great virus protection.  Every now and then something sneaks through, but it's usually some computer that someone is using and hasn't cleared it with IT.  Our IT department stays on top of virus and spam, and frankly I think they do a great job with it.

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sobriquetnic
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« Reply #5 on: September 30, 2004, 08:41:43 pm »

As I previously worked in the IT department, I still keep an eye on viruses etc although our current IT department (of 2 bless 'em!) always know anyway and if there are any fixes to be found, they find them and distribute them accordingly.

We make it the responsibility of all of our branches to ensure that their Anti-Virus Software is kept up to date and they all seem to be well aware of the importance of this.  With our branches now moving over to XP, they are also assisted by the Firewall provided by this.

We use AVG for our Anti Virus software and this is more than adequate.  We also use the Google Toolbar for blocking pop ups and since insisting that our branches installed this, the pop up 'problem' has been almost eliminated for them.

All the best,
Nicola.


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beaintheuk
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« Reply #6 on: October 01, 2004, 09:44:56 am »

Our IT department takes of care of this too.  They have installed such a powerful spam system that even emails from our other subsidiaries get stuck in there and unfortunately they do not check it regularly to 'release' the emails wrongly stuck in the spam....

Bea

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jahdra
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« Reply #7 on: October 05, 2004, 01:24:29 am »

Our IT department "pushes" fixes out to everyone on the network, no need to do anything but reboot after installation as necessary. We got hit really hard by one of the viruses when we were working with an "update your computer whenever you feel like it" attitude, hence the push program. It works really well, too, so no need to check on updates anymore.

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supergirl
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« Reply #8 on: October 06, 2004, 12:19:04 pm »

Well, I work in education, and we use--hold on to your keyboards--MACS.  The good thing about Macs is, no one bothers to create viruses for them.  This is good news for my office, because we don't really have any computer support.  

Supergirl


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