oh Man, Raindance, if whacking Bossie in the head with da phone didn't at least make you laugh.....
Okay seriously, why not bring the team concerned into this, rather than trying to solve it yourself. It's not going to usurp your authority to present the problem to the two others concerned and try to come up with :
1. A team apporach for working out the schedule OR
2. A group response to Bossie's edict that you perform the impossible.
The new person, well no help there, would YOU complain your first few weeks on the job? Though she may not be overly thrilled to be drafted to reception I doubt seriously that she'll walk the long walk because of it. But it might set the tone for your working relationship with her in the future if at least you, are apparently listening to her needs, since bossie so obviously isn't and the poor thing hasn't even started yet.
Of course, smiling that professional smile and not speaking ill of bossie will be of paramount concern when you hold this meeting. Since you've already expressed an objection to Bossie speak very softly in this regard, lest you be thought of as rabble rousing, present any arguements the others come up with factually, and with as little "I told you so's " As possible.
Anyhow at 11:30 on a Sunday night, the best I can come up with is to hold a sit down meeting with the three of your concerned with this pain in the backside schedule and determine that it's probably not going to work, then make a list of the objections and schedule the same meeting with Bossie to go over them.
My Sunday Night Tuppence...
Edited by andream on 21/04/02 11:41 PM.