Urban
Newbie
Posts: 5
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« on: July 27, 2015, 03:11:07 pm » |
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Today's business environment requires well-trained and multi-skilled administrative support personnel. Roles are not
synonymous with jobs or people. In a large organization, a higher degree of specialization exists and it is possible
that individuals may have only one key role. However, in smaller organizations staff often wear multiple hats and may
perform multiple roles. A competency (grouping of knowledge and skills necessary for performing a job task) can be attributed to effective job performance. Therefore, for one to perform one's job effectively everyone regardless of position within the company must be provided the same opportunities and access to knowledge (training). This is crucial to the growth and continued development of the company.
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