rose.winter1980
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« on: May 01, 2009, 11:24:35 am » |
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I really feel for you, Gee. Unfortunately, to a certain degree support staff are defined by their bosses and people will behave towards you in a certain way because of what that boss is doing.
I had two experiences in my career which illustrate this. Some years ago, I worked for the head of a department. The facilities people didn't like him so any requests from his office were poorly attended to. I got the worst desk, chair, computer and requests for repairs were delayed etc etc. It's hard to put a brave face on that sort of behaviour and impossible to provide evidence in order to seek some sort of redress. My only "evidence" was anecdotal - what other people told me, and, boy, don't people enjoy malicious gossip!
The other experience was when I worked in my first job at CEO level. My boss was new and had been recruited to make changes (profound changes, including sackings) to the staff and culture of the company. That boss was not liked at all and again I suffered for it. Some senior staff openly bullied me and most junior staff completely ignored me. Fortunately for me, one day my boss overheard one of the directors behaving appallingly to me and took action.
The only thing you can do is to keep smiling and doing your job. If it all gets a bit too much, you could say to your colleagues, "I hear you. I appreciate that managers can be difficult, but what would you like me to do about what you are saying?" Putting people on the spot sometimes works wonders. It all depends on what level you boss is at in the company and why people "don't like" him. Sometimes, managers have to make difficult decisions or to hold people to account for their actions. In other words, they have to manage and do things that are unpopular.
Winter Rose
Laugh long, sing loud and dance when you get the chance
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