Part of the problem is that he doesn't make it clear what he wants to be involved in, or what projects he wants to just " handled".  The other part is that he reads the e-mails, but they don't register until later, and by then he's deleted them. My role with him is quite defined, it's his interaction with others that's the problem, they don't realize he has to be updated frequently because he's involved in so many different projects that sometimes he forgets about ones where the discussion was months ago.

I just realized he was at a meeting of everyone involved in this event at the beginning of the month so he had input on planning, and when he's reminded he was there, he'll be apologetic, but it won't erase the fact that he blasted his Ed. Dir and her assistant over something he "forgot".  This is what I need to address, to keep him up to date, and prevent this from happening in the future.