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Author Topic: Front Desk Coverage  (Read 874 times)
happyclappy
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« on: December 05, 2008, 06:01:47 pm »

We have several receptionists who work shifts so it is never an issue for us.  

I have read your previous posts on this.  I guess what you are probably asking is how to approach this with your bosses rather than how everyone else covers reception?  Sounds as though you are in a bit of a fix.

Here's what I would do: assuming that this task is part of your job there is not much you can do except work out a strategy to change things despite the budget.  I would go to my bosses with evidence of the workload (especially if increased in the past year) and evidence of how front of house work impacts on your ability to carry out the other work.  Then you suggest a solution of sharing out the front of house stuff with others or hiring a temp to cover vacations and sick leave and how this will benefit the company and your workload.   And see what happens.  

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