Message #64248

[peaches2160]

I do respond to the callers who are polite.

I too have learned the lines " He knows what this is about and I don't want to play phone tag", or, "I'm his best friend".  Our switchboard screens blind calls and sends them to me for the boss.  However, I always ask them to tell me the nature of the call.  I'm up front and tell them, if you send me the information, I will pass it on, or, just pass the call on if they divulge what they are calling about and it appears to be something the company might benefit from.  I have had a couple of occassions where the person was so rude and condescending, I hung up on them.  I hate that, but I don't have time to waste arguing with someone when they won't divulge the purpose of the call so I can direct it.  I know my bosses contacts, and he is good about telling me when he is expecting someone to call.  

Hey, give the copier salesman a break.  They may have the latest and greatest solution on the market today that will make our life so much easier!