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msmarieh
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« on: December 31, 2002, 03:24:12 pm » |
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Jade,
I'm curious about you saying you switch to the discounted rate on FedEx when the package is late. Their guarantee is money back if they are late, not switch to the standard rate instead of priority. The only irritation is they can't do it on the spot. They make you call back after you have received your bill to get the credit.
You are absolutely correct though. This can be a tremendous cost saver for the company, as they are often late. (Of course this often shows us how often we use this form of delivery when it really isn't necessary!)
Consider switching to 2 day or 3 day ground delivery if your package doesn't absolutely have to be there, but still needs to be tracked. Of course you could also use the postal service (although we find it a pain in the neck as we have to do a special trip for it).
Marie
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