There's always someone in the workplace who, for whatever reason, just can't learn how to do things even with the ease in using templates.  I personally think it's a way to delegate and maintain the upper hand when they just can't (or won't) figure out formatting and template functions. Or if you *do* walk them through it and hold their hands, nine times out of ten, they'll come back the next time and have to be instructed to such lengths that you nearly give up and just say, "Oh I'll do it" and usually that's just easier in the long run anyway!

Anyway, hope your Monday goes along better.  I've been a Admin Authority visitor for many months and have been meaning to join in the forum.  What a wonderful resource this all is!