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Author Topic: How to Respond  (Read 876 times)
deedee
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« on: June 13, 2002, 02:26:09 am »

Thanks, all for your (as usual) fine input.  This has ended (at least I hope it has, for me) with kicking it upstairs.  As was pointed out, I usually hate to do the "my mom will call your mom" thing, but this really isn't my responsibility; the guy was appealing to me for help, thinking that I could subvert the process in some way so he wouldn't have to waste his valuable time waiting in line like everyone else.  What especially burned me about this was, it really wasn't a discrimination issue; NONE of the other Project Managers have full access to that plant, either, and many of them are also minorities.  I just objected to him playing that card.  Anyway, I directed him to speak with his manager after setting up the scenario for her so she wouldn't feel ambushed.  She was all prepared with a directive from the plant's manager setting out the new guidelines for access, so all's well that ends well.  

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