Bethalize,
OK, I agree that the article was VERY POORLY WRITTEN!
My employer is in a very high profile business, and we are in the news media CONSTANTLY - and I must tell you that our company is continuously misrepresented by the media (newspaper and TV). We have external communication people that work with the media on a daily basis to help them to get their stories and information straight, but even with our efforts, the media still has screwups.
Getting to your article: I read this article, and my first impression is that the author did not intend to slam secretaries and PAs, but to stick it on management for not keeping their staff (secretaries and PAs) properly trained in the latest technology or information that's out there in the workplace. This also includes communicating. Failure to communicate with staff is the issue I believe he is trying to point out.
I applaud Andrea and the other UK Deskdemon members for taking the proactive approach to get the correct story from the author. I hope that a follow-up article is published that clears up the mud.
Looking forward to hearing the outcome...
SNA
