It seems the article attempts to focus on the topic of workplace anxiety caused by insufficient training for those that are ordered to perform tasks unfamiliar and outside their usual job description (which itself varies, as there are many levels of PA professionals).
The wording of the article surely could have been more balanced with respect to conveying a neutral position as the topic could also relate to other professionals that may deal with low morale in the same situation.
Hopefully, readers can see through the rhetoric and a correction will be printed to clarify his intentions.
CopyBoy007
DeskDemon Forum Board Staff
