(smiles to herself, remembering the time when a former bossie was moaning about having to send out 50 letters.)  



Did says, "Well, I'll just do a mail merge."



Bossie says, "A Mail Merge?...What's that?"  



Did replies, (keeping it simple) "When you tell the computer to make up a letter for each name and address."  



Bossie exclaims:  "Wow!  You can DO THAT?!?  You don't have to retype each letter!?!?  You're a GENIUS!!!"..........