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Author Topic: Recruitment Agencies  (Read 1467 times)
gee4
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« on: November 13, 2008, 12:32:24 pm »

Just a little piece information for you all as it might be important one day.

Currently I am in a temp to perm role as you know and it was a very quick turnaround from being informed of the position to going for interview ie. less than 48 hours.

With all the paperwork I got before the interview and prior to starting in the role, I assumed somewhere in amongst it all there was a contract.  However that is not the case and I have now requested this and other information which I did not receive, but should have.

It's almost like buying something and not getting a receipt.  When I inquired about the contract I was informed it would have to be requested from HR as I "wouldn’t have the same contract on a temporary basis".

I just cannot believe the way in which this has all happened.  I am so particular about obtaining paperwork for other things, especially in work, that I am lost for words.

Please please if you are ever in this situation, make sure you have all the information you need and the documentation you are entitled to.  It seems these days agencies are a law until themselves.
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happyclappy
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« Reply #1 on: November 13, 2008, 02:10:57 pm »

Interesting post.  However, you need to take into account whether you are a "temp from the agency" or a temp-to-perm hired by the company.  If the former then you are on the agency "contract"; if the latter then you are on the company contract.  There is a deadline for contracts to be issued to employees and I don't think you have reached that yet.  Being as savvy as you are, though, you will have all this information at your fingertips.

Well, Gee, good luck with the job.  

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gee4
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« Reply #2 on: November 13, 2008, 02:19:03 pm »

I am temp to perm but for now a temp paid by the agency.  It has caused more problems than enough to be honest and neither the agency nor the client have properly thought anything through.

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JessW
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« Reply #3 on: November 13, 2008, 02:39:54 pm »

Gee

When I was temping (not that long ago) I hade to fill in and sign various papers which, essentially, put me on the books of the agency.  This required that I do my bit (availability, timesheets, representing the agency when on assignment) and they were held responsible for PAYE, NI and other employment law for employers type of stuff, etc.  

Did you not sign similar stuff for this particular agency (or any of the agencies)?  I would be surprised if you did not sign something for them which would give you some protection under the law (for employment and tax purposes!).  It would also entitle you to payment for holiday time accrued (including bank holidays and time taken as holidays!)- I am, of course, assuming that the current employment regulations here in the UK are also enacted in NI.

I would not have assumed that you would be entitled to a contract from the company direct until such time as you were officially a permanent employee (even temp to perm have this) and you would also be on the agency books (pay etc) until your permanent position kicks in!

I think I have this right.

Jess

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gee4
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« Reply #4 on: November 13, 2008, 02:44:48 pm »

They have all the info for paying me, it's the full contract I don't have eg. what my hourly rate is, how holidays are accrued, at what rate etc.  I know my hourly rate of course but it's not down in writing anywhere.

The problem is I have been asked to do some company business and as a temp their are implications and grey areas surrounding this.  To be honest I am neither a temp nor an employee but whilst I am here working, I need to have a copy of a contract of some sort detailing this.

I was only informed this morning that my contract is not the same as that of a normal temp, but did anyone think to tell me......no.  Apparently the agency are now contacting HR for my contract.  

Talk about confused.com.
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gee4
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« Reply #5 on: January 20, 2009, 11:18:54 am »

The never ending saga of the recruitment agency...

I have had a request for copies of qualifications.  Now whilst that doesn't prove a problem the agency haven't given me much notice to provide all the details and seem to need the info asap.

The same agency/consultant placed me in my last job so I have asked what was obtained from me back in 2006 - will be interesting to hear the reply.

I just wondered is this request coming from the agency or the company for whom I am working?

Yet again hardly any contact in 4 months, and then bingo out of the blue we need this, this and oh yes, this!
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JessW
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« Reply #6 on: January 20, 2009, 12:15:26 pm »

Standard procedure, mixed with incompetent procedures.  Sorry to say this is the norm nowadays.  Ideally, when you registered with them they should have asked for all supporting documentation so that, heaven forbid, should they get off their backsides and find you a job, then all the procedures, checks etc that need to be done have either already been done or can be done there and then!.

I was even asked, at the age of 38, to provide details and certificates from secondary school (going back to age 9!)

Jess (why is life so complicated?)

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gee4
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« Reply #7 on: January 20, 2009, 12:33:10 pm »

Well Jess as someone said, what relevance is your Geography O level result, why not just provide secretarial qualifications relating to the role?

Anyway I have found out in the past that records at some institutions are only kept for a few years but I was able to obtain the certificates I required.

The agency will just have to wait a day or two for them and not be so demanding.

Incompetent is only one word that springs to mind....
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happyclappy
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« Reply #8 on: January 20, 2009, 04:20:02 pm »

Your contract is with the agency until you are transferred formally to the company where you are working (and they will have to pay a fee to the agency).

I agree that it is frustrating that people demand to know what exams you passed twenty or thirty years ago, but that's their prerogative.  I must say that when I interviewed for my current (new) post, I was asked to submit a copy of all my qualifications and a confirmation from the law school where I am studying to say I am a bona fide student (even though the studies are nothing to do with my current job).  

I sometimes think that one's employers should have to provide THEIR cvs to prospective employees.  A company Annual Report doesn't cut it!  LOL.

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gee4
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« Reply #9 on: January 20, 2009, 04:23:46 pm »

Happy I have no problem in providing the info subject to the paperwork I have.  It's the fact they demand it, without notice, 4 months after I started in this role.  

The same agency placed me in my last role, so surely they have the info I provided back then.  It's not as if they don't know me or haven't met me before.

They have had my CV since June 2006 and are quite aware of my qualifications.

As I said above, I fail to see what relevance Geography O level has on this role or my working life of the past 20 years.

A little bit of communication goes a long way eg....

Gee at certain intervals this is what we will require from you during your 6 months as a temp.  We will be in touch giving you ample notice to provide this information.

I just feel they are unprofessional in their approach.  They think I can put my hands to everything they require, in a second.
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raindance
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« Reply #10 on: January 20, 2009, 06:18:08 pm »

That's people for you, Gee.  I also agree with you about the questionable "relevance" of Geography O-level.  On the other hand, my immediate family is full of college professors and lecturers, whose tenure in their posts is reliant upon their research porfolio and the books they have written.  They are still asked for their school results when applying for  posts or wherever else their resume is required.  So it can affect everyone.  

I expect you will just have to bit the bullet on this one - even if these people are ever so unprofessional.



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