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Author Topic: Rudeness to Receptionists  (Read 67255 times)
Katie G
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« on: February 22, 2011, 04:48:02 pm »

Hi Deskangel!

You've gotten a lot of good suggestions here, but I'm going to add one more little thing.  Try pitching your voice just a little lower.  Not louder, lower. 

My normal speaking voice, with friends and family, tends to be a bit on the high side.  In the office, I've "trained" myself to lower the pitch of my voice -- not so much that I'm trying to sound male, but enough so that the deeper pitch resonates a little more. 

Try lowering your chin a bit, keeping your throat open and speaking from your chest.  You're not trying to sound like a man, but lowering your pitch may add just enough "oomph" to your words that it just might make a difference.

I also agree with Gee, that if they're THAT rude, just stop until they're ready to give you their attention.  No use wasting your breath.  And after all, you wouldn't want to interrupt what is obviously an earth-shakingly important conversation.  (OK, that last was just a little sarcastic - sorry!)
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