Alice,
Here is the link
http://www.deskdemon.com/dnet/index.php?topic=10432.0If you pm me your email address I can show you the template I used. Because secertaries in my company don't book their time to a programme, we found it extremely difficult to monitor what we did, even by the hour. In the end it was a guessing exercise for some, although I did try and complete is as accurately as I could.