Not techy at all, really. But it's part of the business, really. We are just now getting scanners so that papers can be scanned in and our files made electronic instead of volumes of papers. We have the PC's, but standard phones, faxes, etc. and are not allowed to use laptops or phones for work-related purposes (with a few exceptions on the laptops). We can't even transfer data using a thumb drive, but have to ensure we have access to the shared network drive for that purpose! But it's all part and parcel with the security here, so we just sigh over it and press on.
