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msmarieh
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« on: September 29, 2016, 10:53:50 pm » |
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Welcome aboard!
I would certainly start by having a conversation with the directors as to how they want their phones handled and how much screening they want you to do.
I definitely say something like "Whom shall I say is calling? and "What is the nature of the call?" when I am in gatekeeper mode.
However, I let the boss set the tone for whether they consider these calls interruptions or not.
Fortunately at my company, the phone calls are actually quite rare these days.
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