Message #77301

[countrigal]

If I follow what you're asking, you're  not really wanting specifics that we are unable to share, but generalities that get the point across.  For us, our organizational performance is actually measured on production, as in a specific number of widgets created each month.  We also measure quality of the products created, and organizational performance standards include a quality aspect (must meet production with a % quality rate).  In addition, we are measured on a number of other measurable goals (average days to complete a product, average number of days before initial development started, average number of days to get a product under "control", average number of days a product is in each stage of development, etc) that all result in basically check boxes being checked.  Or as we call it, our Scorecard being green or red, with (duh!) green meaning we're meeting that requirement and red meaning we're not.  They include a yellow, which means we're not there yet, but are within 10% of making that goal.  Unfortunately, none of these standards include a component regarding office morale, how well managers are doing (employee relations-wise) or anything less tangible, black/white than the numbers.  So we're trying to meet those numbers, but at the detriment to the employee and their life/work balance, mental health, and physical well-being.  Anyone have a way of measuring and holding an organization to those type of standards?