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claudiamag
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« on: September 11, 2014, 11:40:29 pm » |
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Travel planning. Doesn't matter if its a short or long, multi-stop trip - the travelers ALWAYS seem to think there must be a better flight option that I am somehow hiding from them. I've been very tempted to yell:
- NO, you cannot sit IN the cockpit with the pilot!
- NO, I am not paying $3,000 more so that you can arrive half an hour earlier!
- NO, your 300 frequent flyer miles to NOT allow you to upgrade to first class
- NO, there is no secret, non-stop flight from Mexico City to Munich that leaves at 11 am and arrives at 5 pm
- and finally - NO, I do not have a contact at the airline who I can call to waive your change fee as a special favor because you decided to change your flight so you can attend a concert (I actually have to say that a couple of days ago).
This is the most time consuming and frustrating part of my job.
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