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dragonladybug
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« on: October 18, 2001, 02:09:12 pm » |
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I, too, hate this! I have little checklists I made up - one for the copier, one for the fax, one for my pc; the lists cover all those simple things just in case I have a senior moment and forget to check the electrical plug.
Then, when I call the hotlines, I just start naming off all the things I tried before calling. After a few calls to the same hotline, the service reps seem to all know my name and reputation - but even though they hate to "see me coming", they do appreciate that I only call for real problems. Our IT person just comes over as soon as she can make it because she knows it's a real problem if I call her.
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