CG perhaps a dictionary definition of what 'formatting' actually means might help?! LOL
Seriously stick to your guns - you sound like you will - and say you can't format something that doesn't exist yet - maybe then they'll realise that they're actually asking the wrong thing! (And anyway if it's not your job to write the responses, maybe one day it'll hit through their thick skulls!)
Nifty - welcome to the Hub, enjoy it and look forward to more contributions from you!
Jackie
www.iqps.org
Peer Moderator
