Message #74990

[gee4]

Good point Trudi - a business suit might give a slightly different impression.

As for the rude lady on the phone, put up a sign that says, PLEASE KEEP NOISE TO A MINIMUM WHIILE VISITORS ARE BEING CHECKED IN.

That message should be clear to everyone, not just visitors, but employees as well.  It's all about equality.  Some visitors think they are special and should be treated differently.  Usually they are the ones who matter less.