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gee4
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« on: October 26, 2006, 11:57:41 am » |
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Is is just me or is it normal for a boss to ask someone else for help on any aspect of the Office suite. I am sitting here MOS Master certified (all of which was on my application form and discussed at interview) and yet for some reason I seem to be bypassed when these questions arise. One of my bosses actually asked me this morning can I use spreadsheets? Short of blowing a fuse, am I coming across as really thick or what aspects did they actually think I'd bring to this role?
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raindance
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« Reply #1 on: October 26, 2006, 12:26:09 pm » |
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My boss usually asks me, but then she is aware that I know. Maybe you just need to remind your bosses that if they need any help you're happy to provide it.
Best wishes,
Raindance
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JessW
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« Reply #2 on: October 26, 2006, 12:31:39 pm » |
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Gee, don't forget they are bosses and twice as forgetful as anyone else (otherwise we would be out of a job).
Try for the subtle approach and put a small to medium notice above your workstation or near it saying exactly what you are an 'expert' at ie MOS etc. That way even if it is habit to go to XYZ at the other end of the office they might stop and pause before going there and start coming straight to you.
Jess (subtle) Waddington
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gee4
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« Reply #3 on: October 26, 2006, 12:39:30 pm » |
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I might just have my Certificate laminated and pinned at my workstation. Was going to do that in my last job but everyone there knew I was a wizzkid!
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countrigal
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« Reply #4 on: November 03, 2006, 04:06:35 am » |
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Also remember that you are the new kid there... they've not had you around and therefore are probably going to someone else out of habit. As for being asked if you know how to do something... not everyone knows what MOS certified means, so be patient. Start by trying to waylay bossie when he goes to search for his misfixit, for whatever reason you can think of, and then go.. "oh, do you need some help with that... if you do this, and this,.." and start helping that way. It's a way of showcasing your work and reminding him what you can do. Another way would be to do extras when possible on tasks bossie gives you... a report? Add graphs... A paper? Customize the layout, or add extras where possible. An office party? Create jazzy powerpoint signs to e-mail or hang as reminders. I've tried all of these methods and found them all to be sucessful, depending on the person you're working with. You'll be surprised, find the right method and you'll soon be the #1 go-to person for everyone once more.
CountriGal
Peer Moderator
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gee4
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« Reply #5 on: November 03, 2006, 09:48:03 am » |
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But this was all mentioned at my interview and detailed on my job application form. They know I come from an IT company background and indicated at interview that I may not get the scope to do all those things at that level in this job. How much attention to detail did they pay when hiring me and what on earth did they hire me for?!
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msmarieh
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« Reply #6 on: November 03, 2006, 12:17:09 pm » |
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Sit down with your bosses and refresh their memories on your skills. Give them examples of the types of software you work with and what you do with it. Tell them exactly (using specific examples from your workplace) how you can help them and remind them that you are a resource for all of their computer questions (and that they should start with you even if you don't know the answer because you will then follow up on their behalf with IT to get a solution faster). Regardless of what was said in an interview weeks ago, they might not realize how you can help them, especially since they don't sound very technically literate. Use this as an opportunity to educate them on your abilities and how you can add value to the company, instead of using it as an opportunity to silently stew about how you aren't being used to your full potential.
Marie
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