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countrigal
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« on: October 18, 2001, 02:06:14 pm » |
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I've also gotten burned about those "silly" questions, but then I turn around and do it myself to other employees so I've learned not to let it bother me. I mean, how many times do you have a co-worker come to you and say "I can't open that document you sent me." or something equally simple (aka, computer not coming on, can't access disk in A drive)? I get these all the time, to the point before getting up I ask them: did you double click on it? did you save it to your hard drive and go to that location and try opening it from there? did you plug it in? is the disk in the drive? Without these simple questions being answered, requiring them to do some of the leg work, I'd spend most of my day hopping to and from their desks -- and they'd never learn the simple solutions to their simple problems! Sometimes I wonder if we, as admins, are the only ones gifted with "common sense".
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Logged
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