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Author Topic: How would you handle this?  (Read 2368 times)
laundryhater
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« on: August 06, 2001, 08:45:59 am »

I would say keep passing the buck to the attorney. You don't get paid enough to handle irate people. The attorney is getting big bucks and knows how far he/she is willing to be flexible on bill collecting. Also, irate callers are more cooperative when they speak to attorneys/bosses vs. secretaries/admins.



It's really sad, no matter how well we know our jobs and receive respect from our bosses and collegues, customers always seem to think of admins as no brain peons they can use as doormats. Some things in this modern world never change.
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