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ISO Standard 15489

Launched in September 2001, ISO 15489 is a standard that should be used as a series of guidelines for the management of records in an organisation to ensure accuracy, accessibility and maintenance throughout all stages of a document’s life. The standardisation of records management policies and procedures ensures that appropriate attention and protection is given to all records, and that the evidence and information they contain can be retrieved more efficiently and effectively, using standard practices and procedures. All elements outlined in this part of ISO 15489 are recommended to ensure that adequate records are created, captured and managed.

Scope of ISO 15489

Applies to the management of records, in all formats or media, created or received by any public or private organisation in the conduct of its activities, or any individual with a duty to create and maintain records.

Provides guidance on determining the responsibilities of organisations for records and records policies, procedures, systems and processes.

Provides guidance on records management in support of a quality process framework to comply with ISO 9001.

Provides guidance on the design and implementation of a records system but does not include the management of archival records within archival institutions.

Scope of ISO 15489

The ISO standard is intended for use by:

  • Managers of organisations
  • Records, information and technology management professionals
  • All other personnel in organisations, and other individuals with a duty to create and maintain records.
R-kive

Disclosing Information

A series of Acts and Regulations have been introduced in recent years leading to an increased transparency of information. Such laws have potentially signifiant implications for Records Managers in terms of accessing information

demanded by third parties. The acts outlined below are just some examples of how an e ective records management policy has become increasingly vital for companies and institutions alike, in terms of locating and retrieving information upon request.

Freedom of Information Act 2000 for the UK (excluding Scotland)

Implemented in January 2005, this law gives the general public a right to gain access to all kinds of information regarding the management and work of public bodies across the UK, with the primary objective to make government and public bodies more open and transparent. The nal decision on releasing information lies with an information

tribunal.

Freedom of Information Act (Scotland) 2002

This is very similar to the FOIA for the UK, allowing the public access to information from public bodies in Scotland. The main difference between the Scottish Act and that for the rest of the UK is that the final decision on releasing information lies not with an information tribunal (who can have the nal say over the Information Commissioner for the rest of the UK), but solely with the Information Commissioner. Although the Freedom of Information Acts outlined above apply principally to the public sector, private sector organisations will be affected in instances of contractual agreement with public sector organisations.

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