Peer tip: “If your boss doesn't access his computer all day, like mine, then just print out the invites with the numbers and highlight the times for him/her. Put them in sequential order on his/her desk, so he/she can see what he/she needs to do all day. If you can see that she or he's busy with a visitor, or not in his/her office to make the calls, you'll need to interrupt somehow and get him/her back on track”.