Message #76900

[gee4]

But it's not typical in companies where I have worked (and work now) where the set up is open plan across all buildings.

Times have changed, we have moved on from that kind of set up.  My company don't receive cold calls as most senior managers or directors take calls on their mobiles because they have given out their number and are easily contactable.  Our work doesn't come from cold calling.

It might be basic training if that's how companies operated in the past, but it's not typical nowadays.