Do you have to handle difficult people at work and at home?
If so, you’ll be interested in a very helpful new book out this month by Kogan Page.
It’s called How People Tick: A Guide to Difficult People and How to Handle Them.

Written by coach, trainer and writer Mike Liebling, the book is presented in an easy-to-read format. Each type of difficult person is dealt with in three sections:

1. What ticks us off about them
2. How it can happen
3. Tips for handling them

You can dip in and out of this book as you come across difficult people and as the types are listed in alphabetical order, they are easy to find. Examples include people who are:

Blamers	Indecisive
Bullies	Last Minuters
Change-resistant	Moody
Dumpers	Nit-picky
Forgetful	Scatter-gun thinkers
Hostile	Workaholics

We’re giving away 5 free copies of this book, all you need to do is complete the form below and we’ll pick 5 winners. The deadline for entry is 1st December 2005.

Just enter your details below for your chance to win
Title
First Name		Last Name
Job Title		Company
Address Line 1		Address Line 2
County		Post Code
Telephone		Email

Terms & Conditions:

• The prize draw is only open to DeskDemon users resident in the UK.
• The closing date for entries is on 1st December 2005. No entries will be accepted after this date.
• The Winners will be selected at random by DeskDemon.com
• Winners will be notified no later than 30th December 2005
• Winners names will be published on DeskDemon.com
• Prizes cannot be redeemed or exchanged for a cash equivalent, and is non-transferable.
• By entering the free prize draw, entrants will be deemed to have read and accepted these terms and conditions.