Want to be a successful networker, but can't pluck
up the courage to enter the room? No problem! Business psychologist Sue
Firth reveals her tried-and-tested ways to increase your confidence
Firstly,
it pays to realise that many people don’t enjoy networking! They
associate it with a negative experience and they put themselves off before
really starting. I, too, have been to various business meetings which
ended in tight cliques, and where I’ve been unable to penetrate
any group of people. I, of course, blamed myself for being useless. In
fact, there’s no way of knowing whether it was me, something I did
or didn’t say, or whether they were just enjoying meeting each other
again.
One thing is for certain, though, networking involves coming out of
your comfort zone. The comfort zone may be easier for us, but pushing
the boundaries of our comfort zone, and testing ourselves through a
multitude of experiences, actually strengthens our confidence. If you
acknowledge that being out of your comfort zone is necessary for the
process of learning, and you go along to meetings, you must be prepared
to accept this.
Secondly, don't be put off by the term: networking is just talking.
It isn’t about being clever or competing. People want to know
who you are and what you do, and they are not there to judge you.
Listening is key
Thirdly, don’t go to win business. That’s "taking"
from the experience and it won’t actually win you many friends!
We’ve all been in the room with salespeople who spend all their
time telling you what they do and not listening to anything. Listen
intently; remember people’s names by repeating them fairly quickly
and appropriately within the first couple of minutes of being introduced,
and ask them questions about what they do.
So, all being well, the person you’re talking to will soon repeat
this favour, turning to you for an idea of what you do. Have a few lines
that you’ve prepared ready to go. Speak as naturally as you can
and remember not to make a "shut down" statement.
What’s a "shut down" statement? It’s saying something
that's a real conversation-stopper, like, “I sell sports equipment.”
The inclination should be to ask, “Who to?”, but all too
often the response will be just “Oh”. I used to say, “I’m
a psychologist who trains and coaches people”, but there is no
further development from that really. You’d have to be interested
in psychology to progress that, so it’s better to think about
how you benefit people and weave that in.
For example “I’m a psychologist who teaches people how
to be more powerful by influencing others better. The benefit of this
is that people build confidence quickly and get promoted more easily.”
Now the listener feels invited to comment and hopefully prompted to
ask more questions, e.g. “Who is this for?” or “How
does that work?” You then have the opportunity to elaborate. And
suddenly you're feeling more comfortable with both the conversation
and the networking process.
Practice makes perfect
A golden rule is: practise! The aim is not to waffle. Starting well
but losing confidence because you haven’t prepared a follow-up,
is a shame because you’ll blame yourself for the lost opportunity.
(And you may perpetuate your myth that you're not very good at "the
networking thing").
There is no harm in rehearsing what you want to say about yourself.
Practise in front of the mirror for an extra boost – you may feel
silly, but you are trying to see yourself from the receiver’s
viewpoint. It's important to smile, look natural, and pay attention
to your body language, so as not to be too tense or stiff.
To recap then… to build your confidence to network: plan what
you want to say about yourself, make sure it reflects what you do, how
you benefit people and the difference you make. Tell yourself it isn’t
a race, you’re not competing, merely talking. And remember, it
is about making new acquaintances, not being on trial, and absolutely
not being scared!