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Desk-bound Diaries
Janie is almost home now, having come to the end of her globetrotting tour. In just one short month, she'll be joining her old workmate Kerry back in the office, with Amy, and Uberboss, and all the other characters. Or will she? Could it be that Kerry has a surprise of her ownâ¦
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PAs under scrutiny following secretary's scandal
The integrity of senior PAs has been under the spotlight in recent weeks,
following the extraordinary story of Joyti De-Laurey, the secretary who
plundered the accounts of her bosses to the tune of £4.4 million.
For those of you who haven't seen reports of her court case, the 35
year-old secretary faces 10 years in jail for forging the signatures
of two of her bosses - both senior members of investment bank Goldman
Sachs - and relieving them of a staggering £4.4 million. One million
pounds has yet to be recovered.
De-Laurey spent the cash enjoying an ultra-extravagant lifestyle, with
executive jets to the States, Cartier jewellery, flying lessons, and
new cars. Her defence appeared to centre on the fact that her bosses
were so rich they didn't notice the theft, which - to her strangely
warped view - was tantamount to saying they deserved to be robbed.
Considered utterly trustworthy, De-Laurey - now nicknamed "Mrs Golden
Sacks" - apparently made herself indispensable to her bosses, rising
from a lowly temp position to chequebook-holding senior PA in four years.
A spokesperson at Goldman Sachs was unwilling to comment on the case in
detail, telling ON! Office Networks only that "this was
a gross abuse of trust and an extremely unpleasant incident for all those
affected".
Since the case came to light, media reports have raised questions about
the power and access enjoyed by many senior PAs. The revelations about
De-Laurey's extreme dishonesty risk denting the reputation of the profession
as a whole. In the Observer (April 25), Conal Walsh asked: "Is
your PA a bloodsucker?" and suggested that City bosses were now
secretly asking themselves this question. Journalist Melvyn Howe, writing
for PA News (April 20) reported, "She embarked on a 'massive' betrayal
of trust that shocked the City and made uneasy reading for bosses the
world over".
And it's not only bosses who should be uncomfortable about De-Laurey's
audacious swindling - serious, career PAs will also be concerned about
the light this casts on their profession. Honest, conscientious secretaries
need to take every opportunity in the current climate to demonstrate
their integrity and trustworthiness to their senior team. They should
perhaps also take heed of one of Goldman Sach's own guiding principles,
trumpeted with rather unfortunate timing on the firm's website - "Complacency
can lead to extinction."
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Congratulations to European Management Assistants (EUMA), which this month celebrates its 30th anniversary.
In honour of this auspicious birthday, EUMA will be holding a day long training event followed by a
gala dinner party at the exclusive Horsley Management Centre, Surrey
under the banner "Star Quality - have you got what it takes?"
The UK group of European Management Assistants was founded in 1974
and, in fact, was one of the founding associations. This international
network of management support professionals is currently represented
in 26 countries, including Austria, Cyprus, Finland, Greece, Hungary,
Iceland, Norway, Slovenia, and Switzerland.
The team at ON! Office Networks would like to take this opportunity
to wish EUMA a very happy birthday, and in answer to the question, "Have
you got what it takes?", we'd say they certainly have! Thirty years?
Not bad going!
For more details on the association visit www.euma.org
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Hotel reviewers needed - apply now!
The DeskDemon travel team, headed by new Travel Editor Bev Wright, is
looking for Hotel Reviewers to report back with their views on venues
from across the length and breadth of the UK. If you fancy passing on
your opinions to fellow PAs on the location, friendliness, business facilities,
cleanliness, and professionalism of establishments you work with, please
email the Editor at editoruk@deskdemon.com
with the following details:-
Full Name
Job Title
Company
Address
Post Code
Telephone Number
To find out what new resources Bev has in store for travel bookers,
see her article in this issue of ON! Office Networks.
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Hotspots changes its spot
The handy website for all business travellers, Global Hotspots, has changed
its web address. It can now be accessed at www.airsecurity.com/hotspots/Hotspots.asp/
Travellers use Global Hotspots in conjunction with the Foreign and
Commonwealth Office site, to discover the security risk of going to certain
countries. If you or your boss are ever in doubt about the advisability
of travelling to a particular area, a visit to Global Hotspots is always
recommended.
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Hotels get women-friendly
If you travel on business, or if the executives for whom you book trips
are women, this could be for you. Expotel, the UK leader in hotel, conference
and event reservations, co-ordinates a scheme called "Woman Aware",
which rewards those British venues which take particular care of their
women guests. And as women now make up around 40% of business guests,
the hotel industry is wising up to the increasing female spending power.
Expotel instigated the Woman Aware campaign in response to feedback
received from female clients regarding their stays at various hotels.
The firm found that many women travelling alone on business were made
to feel unsafe and vulnerable at hotels, suffering negative experiences
which could have been avoided.
Expotel devised a list of ten criteria that hotels must fulfil in order
to become "Woman Aware". When hotels have been voted suitably
“female friendly” by three independent female travellers,
they are awarded a "Woman Aware" certificate.
To find out more about the "Woman Aware" scheme, and how
to become a member and give your views on hotels as you travel, visit
www.expotel.com
And if you’ve ever needed to book a hotel night, meeting or conference
and found yourself flummoxed by the sheer volume of hotels vying for
your business, look no further than Dial magazine. The quarterly
publication of Expotel Hotel Reservations, Dial aims to cut
through the froth and give readers a clear understanding of who is doing
what and where. As well, as being stuffed to the brim with all the essential
hotel info, Dial also offers a healthy diet of business travel
features, personal development, office life, careers, money advice,
and health & beauty.
To get a copy, email Sharon Smith at Expotel on ssmith@expotel.co.uk
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If your executives are not travelling first or business class, you may
find they're not entitled to the relaxing environment provided by airport
lounges. Now, a new scheme called Lounge Pass could give them access to
the same superior amenities as VIP travellers, from as little as £15.
With over 100 airport lounges worldwide - including seventeen in UK airports
- you can add an extra touch of luxury to your exec's next trip and make
the travel experience a whole lot better. Visit www.lounge.com
for full details, and to book online.
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Business travellers on the move again
If your executives are rarely in the office these days, they are typical
of a trend across British firms - business travel is on the increase.
That's according to the latest survey by Company Barclaycard, the company
credit card firm which quizzes globetrotting execs annually about their
travel habits.
For details of the report, check out www.companybarclaycard.co.uk
Business travel is up for the second year running, says the report,
with nearly half of respondents saying they are travelling more than
they did in the previous year, mainly due to business expansion in the
UK and overseas. In the air travel market low cost airlines have become
a staple means of travel for execs, with two low cost airlines featuring
in the top three business travel airlines for the first time. British
Airways remains firmly at number one, although its overall lead has
fallen compared to last year's survey.
Booking travel online continues to grow in popularity, rising again
this year both for flights and trains. However, online sites haven't
replaced business travel agents, which are still used by over half of
business travellers. They cite specialist knowledge and out of hours
assistance as important features which aren't yet fulfilled by online
services.
For the first time, the survey asked for opinions on hotel standards
in the UK and abroad and in general the hotels abroad fared better.
This was particularly true for factors such as value for money, food
and waiter service. Business travellers believe that the technology
that will have the biggest impact on business travel in 2004 is the
'ability to access email on the move', because it increases efficiency.
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